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Frequently Asked Questions

We understand that struggling with debts can take it’s toll on your life, but the good news is there is no need struggle any longer. By contacting us by phone or email:



A member of our team will be more than happy to have a fully confidential chat about your financial circumstances or worries and find the best debt solution to help you. 

To find the best debt solution for you as quickly as possible it is helpful to provide our debt advisors with details of your financial circumstances such as your income, expenditure and the names of your creditors or people you owe money to in order for us to find the best debt plan for you.

However, if you don’t know your financial details in full no need to worry. We are able to run a soft credit check to help us find out. 

Yes! It is definitely possible to get debt help and advice if you are self-employed. An IVA is often the best option for individuals who are self-employed as it allows you to continue running your business.

When speaking to one of our debt advisors it’s important to make them aware if you are self-employed so that they can take this into account when finding the best debt solution to suit your personal circumstances.

If you are worried about debt and feel like you have the weight of the world on your shoulders please contact us any time. We will put you in contact with one of our professional, understanding debt advisors who will give you confidential and judgement-free advice on how to deal with your debt worries. We will take you through the next steps and see if you’re eligible for one of our debt solutions.

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How long it takes to pay off your debts varies depending on the type of debt solution you enter into. By speaking to one of our professional debt advisors they will be able to advise you on the best debt solution for you depending on your personal financial circumstances.

The best place to find information about your debts is on your statements. This will provide you with the balance of how much you owe and to which company, often along with important information such as account reference numbers. 

If you don’t have bank or account statements it’s easy to phone up companies directly and they can give you insight into how much you owe. 

If you are unsure of who your creditors are then you can get a copy of your credit report from private companies, often from a small fee of £2 for a printed copy.

It is possible to seek debt help when on benefits, however, you would need to have money left over every month to make monthly payments.

If you are on benefits and struggling with debt please do not hesitate to contact one of our debt advisors who will be able to talk you through your options.

If You Need Debt Help & advice We're Here To Listen & Support You

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